Terms of service
Effective Date: 4/30/2025
Welcome to Rosettasfoodbox.com ("Company," "we," "our," or "us").
By accessing or using our website (rosettasfoodbox.com), placing an order, or interacting with our services, you agree to be bound by the following Terms of Service Policies ("Terms").
If you do not agree with these Terms, please do not use our website or services.
1. Eligibility
You must be at least 18 years old to make purchases through our website.
By using our services, you represent and warrant that you meet this eligibility requirement.
2. Orders and Payment
When you place an order through rosettasfoodbox.com, you agree to:
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Provide accurate and complete information.
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Authorize us (or our third-party payment processor) to charge your payment method for the total amount of your order, including applicable taxes and delivery fees.
We reserve the right to refuse or cancel any order for any reason, including errors in pricing, stock availability, or suspected fraud.
3. Products and Availability
All products listed are subject to change based on seasonal availability and market conditions.
We strive to fulfill your exact order, but substitutions may occur when necessary.
We will always aim to substitute with similar or higher-value products if possible.
We do not guarantee the availability of any item at any given time.
4. Shipping and Delivery
We deliver to select local areas based on our delivery map or zones.
Delivery times are estimates only and not guaranteed.
We are not responsible for delays due to weather, carrier issues, or unforeseen events.
It is your responsibility to provide an accurate, safe location for delivery.
5. Refunds and Replacements
Customer satisfaction is important to us!
If you are not satisfied with your order, please contact us within 48 hours of receiving your box.
Depending on the situation, we may offer:
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A replacement item
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A credit toward a future order
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A full or partial refund
We reserve the right to request photo evidence and to deny refunds for issues reported after 48 hours.
6. User Accounts
You may create an account on our website to manage orders and preferences.
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
We reserve the right to suspend or terminate accounts that violate these Terms.
7. Intellectual Property
All content on rosettasfoodbox.com — including text, images, logos, graphics, and software — is owned or licensed by rosettasfoodbox.com and protected by copyright and trademark laws.
You may not reproduce, distribute, modify, or create derivative works from our content without our prior written consent.
8. Prohibited Uses
By using our website or services, you agree NOT to:
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Use our site for any illegal or unauthorized purpose
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Violate any applicable laws or regulations
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Transmit any harmful code or viruses
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Interfere with the website’s functionality or security
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Harvest or collect data without permission
Violations may result in suspension, termination, and/or legal action.
9. Limitation of Liability
To the maximum extent permitted by law, rosettasfoodservice.com and its employees, agents, and partners shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.
We provide our website and services "as is" and disclaim all warranties, express or implied.
10. Indemnification
You agree to defend, indemnify, and hold harmless rosettasfoodservice.com from and against any claims, liabilities, damages, losses, and expenses (including attorney's fees) arising from your use of our services or violation of these Terms.
11. Changes to Terms
We reserve the right to update or modify these Terms at any time.
When changes are made, we will update the "Effective Date" at the top of this page.
Your continued use of our website after changes have been posted constitutes your acceptance of the updated Terms.
12. Governing Law
These Terms are governed by the laws of the State of Florida, without regard to its conflict of laws principles.
Any disputes will be resolved in the appropriate courts located in Palm Beach County, Florida.
13. Contact Us
If you have any questions about these Terms, please contact us at:
Email: info@rosettasfoodbox.com.
