Privacy policy

Welcome to rosettasfoodbox.com ("Company," "we," "our," or "us")!
We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding it.

If you have any questions or concerns, please contact us at info@rosettasfoodbox.com.

 

1. Information We Collect

We collect personal information that you provide to us when you:

  • Create an account

  • Place an order

  • Subscribe to our emails

  • Fill out a form or contact us

Personal information may include:

  • Name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Payment information (processed securely via third-party providers)

  • Any additional information you voluntarily provide

Information collected automatically:
When you visit our website, we automatically collect certain information, such as:

  • IP address

  • Browser and device type

  • Pages visited

  • Time spent on pages

  • Referring URLs

We collect this data using cookies and similar tracking technologies to improve user experience.


2. How We Use Your Information

We use the information we collect to:

  • Fulfill and manage your orders

  • Process payments

  • Provide customer service and support

  • Send order confirmations, updates, and marketing emails

  • Improve our website and services

  • Detect and prevent fraud or security threats

  • Comply with legal obligations


3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties.
We may share your information with trusted third parties who perform services for us, such as:

  • Payment processors (e.g., Stripe, Square)

  • Shipping and delivery partners

  • Email service providers (e.g., Mailchimp, Klaviyo)

These third parties are authorized to use your personal information only as necessary to provide their services to us.

We may also disclose your information if required by law, or to protect our legal rights.


4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Analyze website performance

  • Personalize your experience

  • Deliver targeted advertising (if applicable)

You can manage your cookie settings through your browser preferences.
Note: Disabling cookies may affect website functionality.


5. Email Communications

By providing your email address, you consent to receive:

  • Order confirmations and updates

  • Customer service communications

  • Occasional marketing promotions and newsletters

You may opt-out of marketing emails at any time by clicking the "Unsubscribe" link at the bottom of our emails or contacting us directly at info@rosettasfoodbox.com..


6. How We Protect Your Information

We implement a variety of security measures to protect your personal information, including:

  • Secure Socket Layer (SSL) encryption

  • Limited access to personal information

  • Secure third-party payment processors

  • Regular website monitoring for vulnerabilities

Despite our efforts, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

 

7. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information

  • Object to or restrict how we process your information

  • Request a copy of the data we have about you

  • Withdraw consent at any time (where processing is based on consent)

To exercise your rights, please contact us at info@rosettasfoodbox.com.

 

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.


9. Children's Privacy

Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it immediately.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
When we make changes, we will revise the "Effective Date" at the top of this page. Significant changes will be communicated through the website or via email.

Your continued use of our website after changes have been made constitutes your acceptance of the revised Privacy Policy.


11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Rosettasfoodbox.com

Email: info@rosettasfoodbox.com.